Zhongshang Network | Professional Services SAP Business ByDesign Success Story

Shanghai Zhongshang Network（中商网络） is a professional technology service company focused on professional services. Before system implementation, data was scattered across sales, supply chain, technology, and finance departments, leading to inefficient processes and management chaos. The company needed an integrated system to connect business, supply chain, and project management.

Challenges

• Scattered data storage across departments causing process bottlenecks and management confusion

• Multi-company and multi-ledger structure requiring manual data export and consolidation

• Project progress managed in Office tools with dispersed storage, making data collection and actual labor hour tracking difficult

• Business and supply chain data not linked to projects, resulting in non-standardized data flows and processes

Solution

BOS Cloud implemented SAP Business ByDesign integrated with CRM. The solution fully connected business, supply chain, and project management across companies, enabling standardized process node management. It supported group architecture management for easy data consolidation and inter-company transaction handling. Standardized project management was enabled with real-time labor hour reporting, and serial number management was used for hardware from inbound to project delivery.

Key Results

• Fully connected business, supply chain, and project data with standardized process flows

• Enabled efficient group-level data consolidation and inter-company transaction management

• Realized real-time project information statistics through standardized project management and labor hour reporting

• Achieved end-to-end project management scenarios with serial number tracking for hardware

• Improved internal management awareness, financial rigor, and information visualization while eliminating information silos